360 Solution

Professional Services

Sometimes software solutions just aren’t enough. Let the professionals at RAPID Healthcare Solutions assist you with workflow analysis, process review and training.

Professional Services include:

Healthcare A/R Consulting

  • Technology and connectivity assessment
  • Operations Review
  • Workflow re-design
  • Training

Revenue Cycle Management

  • Workflow analysis
  • Technology assessment
  • Vendor selection
  • Implementation planning and Project Management
  • Process re-design
  • Training

Telemedicine Program Management Consulting

  • Needs Assessment and environmental analysis
  • Program and technology definition
  • Vendor selection
  • Implementation planning and Project Management
  • Workflow design and process documentation
  • Performance monitoring
  • Billing and reimbursement support

With over 15 years of experience, we help providers process claims efficiently and get paid. A WBENC-certified Women-Owned Business Enterprise, Women-Owned Small Business, NC HUB and Veteran-Owned Small Business.

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Client Testimonials

"I have always had my representative help me with excellent service and in a timely manner. I highly recommend them!"

Terrie Hawkins-Kopac

AH1, LLC

"I have been extremely pleased with this product. It's unbelievable how this product has helped in reducing the time it takes to do some of our daily procedures. Great investment!"

Wayne Grubbs

TK Software

"Everyone I've spoken to in tech support has been wonderful.  They all had the knowledge to fix whatever issue I was having and in addition, everyone was friendly and supportive."

Lynn Kaler

Brandon Foot Care Center

"Billing for Medicare was a major effort until ECC was installed.  So efficient and the personnel so helpful!"

Martha Call

Dr. Robert Gibby Jr. & Associates

"Unbelievable customer service. Incredibly timely (like immediate) and very very helpful and willing to go the distance."

Physical Therapy Institute, Inc.

Delray Beach, FL

"Every tech we have spoken with throughout our time with ECC has been exceptionally helpful and courteous and the response time is amazing!"

Livingston County Department of Health

Geneseo, NY

"Always excellent service."

Approved Home Health

Delta, OH

"It has dramatically increased our productivity both at the patient-admitting desk and in the billing department and I couldn't imagine how we ever got along without it. We have been very pleased."

Samaritan Hospital

Troy, NY

"The RAPID Network solution from ECC Technologies has been just fantastic. The connectivity to Medicare has been extremely fast, reliable and has required little, if any, intervention on our end."

Garett Hayes

Financial Systems Analyst,  Samaritan Hospital

"The service ECC Technologies provided during the initial set-up and the reliability of daily connectivity has been exemplary."

Nick Aprigliano

Senior Director, Strategic Projects IT,  Mount Sinai Medical Center

Request Information

Contact the RAPID Sales team to discuss our different service offerings. RAPID Healthcare can provide you with a customized quote that includes just the services that meet your specific needs.

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